Contact Us
We’re here to help!
At CRYSTALBYTE TECHNOLOGIES PRIVATE LIMITED, customer support is our top priority. Whether you need assistance with your order, have questions about our products, or need help with returns, our team is always ready to support you.
Please feel free to reach us through any of the options below.
📞 Customer Support
Phone: +91 85138 68456
Available Monday to Friday
Timing: 9:00 AM – 6:00 PM
Our support team will assist with:
Order tracking | Product inquiries | Returns & replacements | Payments & refund status | Account help
📩 Email Support
For all general queries, order issues, feedback, or business enquiries:
Email: info@crystalcollection.in | help@crystalcollection.in
We aim to respond within 24–48 hours on working days.
📍 Corporate Office Address
CRYSTALBYTE TECHNOLOGIES PRIVATE LIMITED
Floor No.: 3RD FLOOR
Building No./Flat No.: KB-15
Name Of Premises/Building: JTM MALL Road/Street: JAGATPURA
City/Town/Village: Jaipur
District: Jaipur
State: Rajasthan
PIN Code: 302017
(Visits by appointment only)
🛒 Order & Return Help
You can manage your orders anytime through:
My Account → Orders
Track your order | Request return or replacement | Cancel order (before dispatch) | Check refund status
💬 When To Contact Us
Reach us for:
Delivery issues | Damaged or wrong product received | Size or product queries | Delayed refunds | Payment-related issues | Feedback or complaints |Bulk order enquiries
📝 Grievance Redressal
As per Indian IT & Consumer Protection rules, you may contact our Grievance Officer:
Name: Aditya Kumar
Email: info@crystalcollection.in
Phone: +91 85138 68456
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)
Complaints will be acknowledged within 48 hours and resolved within 30 days.
✨ We Value Your Feedback
Your satisfaction helps us grow.
If you have suggestions or ideas that can improve your shopping experience, we’d love to hear from you.
Thank you for choosing CRYSTALBYTE TECHNOLOGIES PRIVATE LIMITED ❤️
We appreciate your trust and support.